{"id":7633,"date":"2022-02-08T07:44:04","date_gmt":"2022-02-08T06:44:04","guid":{"rendered":"https:\/\/svitimprotebe.cz\/eshop\/?page_id=7633"},"modified":"2026-01-05T15:17:14","modified_gmt":"2026-01-05T14:17:14","slug":"reklamace-a-vraceni","status":"publish","type":"page","link":"https:\/\/svitimprotebe.cz\/eshop\/reklamace-a-vraceni\/","title":{"rendered":"Reklamace a vr\u00e1cen\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7633\" class=\"elementor elementor-7633\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e82b53d e-flex e-con-boxed e-con e-parent\" data-id=\"2e82b53d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba849ff elementor-widget elementor-widget-heading\" data-id=\"ba849ff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><h1>Reklamace a vr\u00e1cen\u00ed<\/h1><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44618e7 elementor-widget elementor-widget-text-editor\" data-id=\"44618e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Online reklama\u010dn\u00ed formul\u00e1\u0159<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3e3157 elementor-widget elementor-widget-text-editor\" data-id=\"c3e3157\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-family: 'Nunito'; color: #2b3838;\">N\u011bco se pokazilo? \ud83e\udd37\u200d\u2642\ufe0f Pokud ano, moc se za to omlouv\u00e1me, zkus\u00edme to vy\u0159e\u0161it. Reklama\u010dn\u00ed podm\u00ednky naleznete kdy\u017etak na str\u00e1nce <a href=\"https:\/\/svitimprotebe.cz\/eshop\/obchodni-podminky\/\">obchodn\u00edch podm\u00ednek<\/a>. Nyn\u00ed jsou v\u0161ak t\u0159i mo\u017enost\u00ed, jak n\u00e1m p\u0159edat informace k&nbsp;reklamaci.<\/p>\n<ol style=\"font-family: 'Nunito'; color: #2b3838;\">\n<li>Sta\u017een\u00edm <strong>reklama\u010dn\u00edho formul\u00e1\u0159e<\/strong> n\u00ed\u017ee, jeho vypln\u011bn\u00edm, vyti\u0161t\u011bn\u00edm a p\u0159ilo\u017een\u00edm do bal\u00edku, ve kter\u00e9m n\u00e1m budete vadn\u00e9 zbo\u017e\u00ed pos\u00edlat.<\/li>\n<li><strong>Naps\u00e1n\u00edm<\/strong>&nbsp;na email \u2709 martinek@svitimprotebe.cz.<\/li>\n<li>Vypln\u011bn\u00edm reklama\u010dn\u00edho formul\u00e1\u0159e n\u00ed\u017ee.\n<\/li>\n<\/ol>\n<p style=\"font-family: 'Nunito'; color: #2b3838;\"><br><\/p><p style=\"font-family: 'Nunito'; color: #2b3838;\">Pokud bude vada vizu\u00e1ln\u00ed a vy budete m\u00edt nav\u00edc fotky po\u0161kozen\u00e9ho zbo\u017e\u00ed, budeme r\u00e1di, kdy\u017e n\u00e1m <strong>fotky tak\u00e9 p\u0159ed\u00e1te<\/strong>. \ud83d\udc4d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fdb4 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"2a7fdb4\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"claim_form\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"7633\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2a7fdb4\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tJm\u00e9no a P\u0159\u00edjmen\u00ed\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_d394cda elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d394cda\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefon\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_d394cda]\" id=\"form-field-field_d394cda\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"+420724411489\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2b6421c elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2b6421c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u010c\u00edslo objedn\u00e1vky nebo faktury\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2b6421c]\" id=\"form-field-field_2b6421c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_71d5728 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_71d5728\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u010c\u00edslo Va\u0161eho bankovn\u00edho \u00fa\u010dtu pro p\u0159\u00edpad vr\u00e1cen\u00ed pen\u011bz\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_71d5728]\" id=\"form-field-field_71d5728\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"2901939292\/2010\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_03d6074 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_03d6074\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tK\u00f3d zbo\u017e\u00ed\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_03d6074]\" id=\"form-field-field_03d6074\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d17dd31 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d17dd31\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00e1zev reklamovan\u00e9ho zbo\u017e\u00ed\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d17dd31]\" id=\"form-field-field_d17dd31\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPopis z\u00e1vady\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Odeslat<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-516d6116 elementor-widget elementor-widget-text-editor\" data-id=\"516d6116\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jestli\u017ee jste si jen na na\u0161em e-shopu \u0161patn\u011b vybrali<span style=\"font-family: Nunito; text-align: var(--text-align);\">\ud83e\udd37\u200d\u2642\ufe0f\u00a0<\/span><span style=\"text-align: var(--text-align);\">a chcete zbo\u017e\u00ed vr\u00e1tit ve 14-ti denn\u00ed lh\u016ft\u011b, po\u0161lete ho pros\u00edm na adresu n\u00ed\u017ee<\/span><span style=\"text-align: var(--text-align);\">\ud83d\udce6\u00a0<\/span><span style=\"text-align: var(--text-align);\">spolu s&nbsp;vyti\u0161t\u011bn\u00fdm, vypln\u011bn\u00fdm a podepsan\u00fdm formul\u00e1\u0159em pro Odstoupen\u00ed od kupn\u00ed smlouvy do 14 dn\u016f.<\/span><\/p><h2>Ti\u0161t\u011bn\u00e9 formul\u00e1\u0159e<\/h2><div class=\"gdc_row\"><div class=\"gdc_column gdc_chalf\"><div class=\"gdc_inner\"><\/p><h4 style=\"text-align: center;\">Reklama\u010dn\u00ed formul\u00e1\u0159<\/h4><p><a href=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/Svitimprotebe_Reklamacni_formular_2022.docx\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/DOC-ikona-nase.png.jpg\" alt=\"\" width=\"100\" height=\"95\" \/><\/a><\/p><p><a href=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/Svitimprotebe_Reklamacni_formular_2022.pdf\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/PDF-ikona-nase.png.jpg\" alt=\"\" width=\"100\" height=\"91\" \/><\/a><\/p><p><\/div><\/div><div class=\"gdc_column gdc_chalf\"><div class=\"gdc_inner\"><\/p><h4 style=\"text-align: center;\">Odstoupen\u00ed od kupn\u00ed smlouvy do 14 dn\u016f<\/h4><p><a href=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/Svitimprotebe_ODSTOUPENI-OD-KUPNI-SMLOUVY_2022.docx\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/DOC-ikona-nase.png.jpg\" alt=\"\" width=\"100\" height=\"95\" \/><\/a><\/p><p><a href=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/Svitimprotebe_ODSTOUPENI-OD-KUPNI-SMLOUVY_2022.pdf\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/svitimprotebe.cz\/eshop\/wp-content\/uploads\/2022\/03\/PDF-ikona-nase.png.jpg\" alt=\"\" width=\"100\" height=\"91\" \/><\/a><\/p><p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8f7b81 elementor-widget elementor-widget-text-editor\" data-id=\"e8f7b81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Zbo\u017e\u00ed k&nbsp;reklamaci nebo vr\u00e1cen\u00ed zas\u00edlejte pros\u00edm na adresu:<\/h3><p><strong>Torf Group s.r.o.<\/strong><br \/>+420724411489<br \/>info@svitimprotebe.cz<br \/>Vala\u0161sk\u00e1 Byst\u0159ice 695<br \/>756&nbsp;27 Vala\u0161sk\u00e1 Byst\u0159ice<br \/>\u010cesk\u00e1 republika<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklamace a vr\u00e1cen\u00ed Online reklama\u010dn\u00ed formul\u00e1\u0159 N\u011bco se pokazilo? \ud83e\udd37\u200d\u2642\ufe0f Pokud ano, moc se za to omlouv\u00e1me, zkus\u00edme to vy\u0159e\u0161it. Reklama\u010dn\u00ed podm\u00ednky naleznete kdy\u017etak na str\u00e1nce obchodn\u00edch podm\u00ednek. Nyn\u00ed jsou v\u0161ak t\u0159i mo\u017enost\u00ed, jak n\u00e1m p\u0159edat informace k&nbsp;reklamaci. Sta\u017een\u00edm reklama\u010dn\u00edho formul\u00e1\u0159e n\u00ed\u017ee, jeho vypln\u011bn\u00edm, vyti\u0161t\u011bn\u00edm a p\u0159ilo\u017een\u00edm do bal\u00edku, ve kter\u00e9m n\u00e1m budete vadn\u00e9 zbo\u017e\u00ed [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7633","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/pages\/7633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/comments?post=7633"}],"version-history":[{"count":0,"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/pages\/7633\/revisions"}],"wp:attachment":[{"href":"https:\/\/svitimprotebe.cz\/eshop\/wp-json\/wp\/v2\/media?parent=7633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}